FAQ

Ordering

-Placing An Order

1. Add us to your MSN.
2. Tell Us: What you would like to purchase& Your IGN(In-Game-Name).
3. Send us the money.
4. We’ll send you an email confirming your details & a receipt.
5. After confirmation, you have to wait 1~48 hours for us to send you the items.

-Order Status
We some times have more customers, thus the item you purchase might take sometime.

-Changing Of Character Name Or Server
Not to worry, after the money has been sent to us, a receipt & a confirmation email will be sent to you. To double check your details.

Delivery

-How Long Does It Take?
If there is no other customers, It will only take 1 hour or so, but if there is alot of customers, it’ll take about 2 hour~48 hours.

-Where does the transfer take place
We’ll contact you on MSN where to meet us. But we’ll preferably meet you at Chnl 15 Room 2.

Customer Service

-How Do I Contact you guys?
You may contact us by MSN.

-I tried contacting you guys, but your’re offline
When we’re offline means either we’re busy or we’ll be right back.

Payment Options

-Form Of Payment
We accept I-Banking From POSB & DBS.
We also accept PayPal only if you’re a not a Singaporean or order 50million and above.
For Singaporeans:
DBS/POSB Account Holders:
For Aquila & Cass:
POSB Account Number: 109-67784-1
Account Type: POSB Savings
For Bootes & Delp:
POSB Account Number: 136-52362-7
Account Type: POSB Savings
For Non-Singaporeans Or People Who Purchase 50million & Over:
PayPal:

Contact Us For Details.

Meeups:
Meet Ups Are Only Available @ Yishun MRT, Yishun Secondary,Chongfu Primary or the playground outside NorthLand Secondary.
A Minium Of 10 million must be purchased for meet ups.

Security
-Why should I trust you by sending the money first?
We have partnered up with FunzShop to give the customers some trust that we belong to a big company. We also made bank accounts in local Singapore banks & our contacts for you to contact us. If you still feel insecure, you can buy in small quantities until we gained your trust.
-Will I Get Banned From Buying From You?
Certainly Not. There is no way that MapleSEA can track you down. In addition, we safeguard our customer’s IGN & Identity to any organization, unless criminal activity is suspected. Feel 100% secure in buying from us.